Legal · Last updated 31 October 2026

Privacy, terms and refunds.

This page explains, in plain English, what I collect, how I use it, the rules for buying from me, and how refunds work. It covers this website (thealibaksh.systeme.io), the free NMC cheat sheet, the NMC-Safe Clinic Growth Playbook and my emails and WhatsApp messages.

"I", "me" and "my" mean Ali Baksh, Ambikapur, Chhattisgarh, India. Contact: ali@thealibaksh.com · WhatsApp +91 79094 88816.

Privacy policy

What I collect

  • When you ask for the free cheat sheet: your first name, email address, phone number and your consent.
  • When you buy: your first and last name, email address and WhatsApp number. Payments are handled by Razorpay. I never see or store your card, UPI or bank details.
  • When you message me or comment on my posts: your name, handle and what you send, through Instagram, Facebook, WhatsApp or email.
  • Automatically: basic technical data such as your browser type and pages visited, through cookies set by the website platform.

Why I use it

  • To send you what you asked for: the cheat sheet, the playbook and the bonus guide.
  • To send you emails and WhatsApp messages about marketing for clinics, if you agreed to receive them.
  • To process your payment, send receipts and handle refunds.
  • To reply to your questions and keep basic records.

I don't sell, rent or trade your personal data. Ever.

Your consent

I only send you emails and WhatsApp messages if you ticked the consent box. You can withdraw your consent at any time: click "unsubscribe" at the bottom of any email, reply "STOP" on WhatsApp, or write to me. Withdrawing is as easy as giving consent.

Who helps me run this

A few trusted services process your data on my behalf, only to do the jobs above:

  • systeme.io hosts this website, the forms and my emails.
  • Razorpay processes payments.
  • Meta (Instagram, Facebook, WhatsApp) carries messages and comments.
  • Google (Gmail) for email I send and receive directly.

Some of these services store data outside India. I also share data if the law requires it.

How long I keep it

I keep your contact details while you're subscribed, or until you ask me to delete them. Purchase records are kept for as long as Indian tax and accounting law requires. After that, I delete them.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you can:

  • ask what personal data I hold about you and how I use it;
  • ask me to correct, complete or update it;
  • ask me to delete it (unless I must keep it by law);
  • withdraw your consent at any time;
  • nominate someone to use these rights for you if you're unable to;
  • raise a complaint with me, and then with the Data Protection Board of India if you're not satisfied.

To use any of these rights, email ali@thealibaksh.com. I'll reply within 7 days.

Grievance contact

Ali Baksh · ali@thealibaksh.com · WhatsApp +91 79094 88816 · Ambikapur, Chhattisgarh, India.

Security and children

I use reputable platforms with standard security, and I limit who can see your data. No system is perfectly secure, so if something goes wrong that affects you, I'll tell you. This site is for clinic and hospital owners and professionals. It isn't meant for anyone under 18.

Terms of sale

What you're buying

The NMC-Safe Clinic Growth Playbook is a digital PDF guide, priced at ₹499 (prices are shown in Indian rupees on the checkout page). You get instant access to a download page after payment, plus an email with the playbook and the bonus guide. Nothing is shipped.

How you can use it

You can use it for yourself and share it with your own team, clinic or hospital. Please don't resell it, post it publicly or share it outside your organisation. The content is my copyright.

Not legal or medical advice

The cheat sheet, playbook, emails and posts explain the NMC Guidelines on Ethical Advertising and Public Communication (6 October 2026) as publicly reported, in plain English. They are general information for marketing, not legal or medical advice. Rules can change and can be read differently. For anything you're unsure about, check with your State Medical Council or a lawyer. You're responsible for what you publish.

No guaranteed results

I share methods that I believe work, but I can't promise any specific number of patients, leads or revenue. Results depend on many things outside my control.

Liability

To the extent the law allows, my total liability for anything related to a purchase is limited to the amount you paid for it.

Governing law

These terms are governed by the laws of India. Any dispute goes to the courts of Chhattisgarh, India. If you have a problem, please message me first. Most things can be sorted out quickly.

Refund policy

Simple: if the playbook isn't useful, you get your money back.

  • Window: ask within 7 days of your purchase.
  • How: email ali@thealibaksh.com or WhatsApp +91 79094 88816 with the email you used to buy. No questions asked.
  • When you get it: I process the refund within 2 working days. Razorpay then returns it to your original payment method, which usually takes 5 to 7 working days depending on your bank.
  • After 7 days: since it's an instant digital download, refunds aren't available after 7 days, except where the law requires it or you were charged by mistake.
  • Charged twice or charged wrongly? Tell me and I'll refund the extra amount in full, any time.

Questions about anything on this page? Email ali@thealibaksh.com or WhatsApp +91 79094 88816. I may update this page from time to time. The date at the top shows the latest version.